Accessibility Statement

This accessibility statement applies to our regional Yoto websites, ( uk.yotoplay.com, eu.yotoplay.com, us.yotoplay.com, ca.yotoplay.com, and au.yotoplay.com), hereafter the “Yoto website” or the “websites”, and the Yoto mobile application (the “Yoto app”). It does not cover other subdomains such as Yoto Careers ( careers.yotoplay.com), Yoto Space ( yoto.space), or Make Your Own ( my.yotoplay.com).
Accessibility Features
We want as many people as possible to be able to use our websites and the Yoto app. You should be able to:
Change colours, contrast levels, and fonts using browser or device settings
Zoom in on desktop up to 150% without text spilling off the screen
Zoom in on mobile up to 150% without text spilling off the screen
Navigate most of the website using a keyboard or speech recognition software
Use the website using a screen reader
Listen to most of the app using a screen reader (VoiceOver, TalkBack)
Zoom in on the app up to 15x
Increase text size in phone settings
Change colours, contrast levels, and fonts in the app using device settings.
We also take care to make the website and app text as simple as possible to understand.
Measures to Support Accessibility
Yoto takes the following measures to ensure accessibility:
Automatic accessibility scans weekly, and manual site navigation testing using screen readers
Growing compliance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
We are evolving our efforts by:
Assigning clear accessibility goals and responsibilities
Employing formal accessibility quality assurance methods
Having internal resources regularly test and monitor the Yoto websites and app
External audits of Accessibility
Compatibility with Browsers and Assistive Technology
The Yoto website and Yoto app are designed to be compatible with modern browsers and devices.
Yoto websites are designed to be compatible with:
The most recent browsers within 2 major versions
The most recent iOS versions within 2 major versions
Yoto apps are designed to be compatible with the following:
iOS 17 and above
Android 12 and above
Compliance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
The Yoto website is partially conformant with WCAG 2.2 Level AA and standard EN301.549 where it builds on the WCAG. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Non-Accessible Content
Some parts of the website and the Yoto app are not fully accessible, including:
Some features have low colour contrast
On some older pages, heading structure is inconsistent
On some older pages, informative images lack descriptions
Some images used for information have low colour contrast
Some tables are not fully optimised for screenreaders
We have no control over third party sites and widgets.
Player setup, playlist sharing, and the newsfeed in the app are not fully optimized for screen readers
We are actively working on these areas to improve accessibility for all users.
Support and Feedback
We welcome your feedback on the accessibility of the Yoto website and Yoto app.
If you encounter any issues, please contact us:
???? Email: accessibility@yotoplay.com
???? Support Centre: Visit our Yoto Help Centre
Please do not share sensitive information, such as health or financial details, when contacting us.
Date
This statement was created on 27 February 2025.
It was last reviewed on 28 July 2025.